Sparklight - Hilton Head Island, South Carolina

Sparklight, ubicado en 856 William Hilton Pkwy, Hilton Head Island, SC 29928, es una empresa que ofrece una amplia gama de servicios de comunicaciones, incluyendo provisión de Internet, instalación de televisión por cable y servicios telefónicos. Con una ubicación estratégica y fácil de encontrar, Sparklight se esfuerza en brindar una experiencia de cliente excepcional.

Entre sus especialidades, se destaca su capacidad para proporcionar servicios de Internet de alta velocidad, televisión por cable de gran calidad y servicios telefónicos confiables. Adicionalmente, Sparklight se enorgullece en ofrecer accesibilidad para personas en silla de ruedas tanto en su entrada como en áreas de estacionamiento, lo cual demuestra su compromiso con la inclusión y accesibilidad.

Aunque no se proporcionan muchos detalles sobre las opiniones específicas de los clientes, se menciona que Sparklight tiene un total de 146 valoraciones según Google My Business. Con una calificación promedio de 3.5/5, es evidente que la empresa tiene un buen desempeño en general, aunque podría mejorar en algunos aspectos.

Para aquellos que buscan obtener más información o contactar a Sparklight, pueden hacerlo a través de su página web oficial, ubicada en sparklight.com. Además, están a su disposición a través del número telefónico 33411501.

👍 Opiniones de Sparklight

Hector C.

1/5

Tienes un presio y después te suben de 30 a 40 dólares de un solo eso es un robo y cuesta comunicarse con hellos si tienes un problema con el internet

J R.

1/5

I would give Hargray a zero if I could. The customer service is so horrible that words can’t describe it. We have a home in Hilton Head and we have had multiple issues. Amazing that it does not happen with our home in Atlanta (At&T). When we do have an issue, the wait time is always over an hour. There is no outage information online and the wait time tonight has been over 5 hours and after selecting callback, they never called. I think maybe one person is manning the call center. The online portal is circa 2000 and has zero information. Although it’s hard to imagine it could get worse, it actually has gotten noticeably worse since Cable One purchased them. Am looking for alternatives.

Nicole L.

1/5

HORRIBLE!!! Do not choose Hargray if you have the choice. I called to set up internet two weeks ago and CAN NOT get a tech to come out and set it up for me. I’ve called multiple times and have had appointments and the techs do not come out when they’re supposed to. I had one tech tell me I need to have and pay for an electrician to come out to fix my cable cord when they, as the provider, are supposed to do it! They have bullshitted me and gave me the run around for TWO WEEKS!!! I have not heard one positive thing about this company…..

Emile D.

5/5

The Internet installer was very efficient and professional. He knew exactly what to do and finished up promptly. Excellent service!

Sajmi S.

2/5

Communication - late night calls about setting appointments for early next day., technical support - incapable of switching modem after five visits !! no Internet/tv at this time. I do not recommend this company to anybody unless you have plenty of time to sit home and wait for the service man.

Mary K. H.

5/5

I can’t say enough good things about the service I received from Lamar, Noah, and Gabe. First, Lamar came for my appointment on time to reconnect internet lines that got cut. He worked very efficiently and got me up and running right away. After cleaning up old cable lines, I decided it would be better to move the control box inside and Lamar made an appointment to come back in two days which again he came on time. Noah and Gabe from Palmetto Fiber had to dig a new line in my front yard. They dug the lawn in such a way that you can not tell it was done. All these men were very polite and respectful. They did a great job even on a rainy ugly day. Thank you for making this a pleasant experience with no snags.

Debbie G.

1/5

Felt like my concerns were never addressed and the service manager for repairs made the issue clear that he wasn’t going to address my internet issue and get it resolved

D B.

5/5

They are not quite as fast and are more expensive than service I have had in more metro areas, but that is not the point of this review. They are moving into very rural areas (in my family's case, Odenville, Alabama) that have previously been monopolized by terrible companies that charge what could only be labeled as abusive and usurious fees for the absolute slowest internet service and worst customer service on the planet! Hargray connected internet service for us that was fully 1200% faster and much less expensive that what the legacy ISP (W!ndStr*@m) offers in the same underserved rural area. The contractor they sent out to install was completely professional and arrived right on time as scheduled. So far, the service is reliable and faster than advertised. I have run independent speed tests, and the download speeds are consistently running 5-10% faster than what we are paying for and there is very little drop off (if any) behind VPN! Do yourself a favor when they send you the flyer after moving into your rural area and sign up! You will thank me.