SERVPRO of Highland Park - Los Angeles, California

B C.

My experience with ServPro very positive and I would definitely recommend them to anyone needing their services. I've worked with them twice now and both my water leak remediation events were resolved smoothly.

They were very responsive with correspondence, helpful with the communication with my insurance company, and prompt in scheduling remediation and repair.

Ramiro in particular was very skillful and extremely courteous when working on my home. I only wish all my professional interactions were this easy and productive.

Otto W.

The crew was very attentive and was able to remove all of the drywall and insulation in one day. They are full service so helped moved everything out of the garage as well. Would definitely recommend them for your restoration work.

Pamela M.

This is our second time having water damage repaired by Servepro, and we weren't disappointed. They are professional and customer service oriented and give you a great price! There were a few minor issues with this job, which were addressed immediately and finished quickly with customer service of the highest quality. Our 15 year old wood floor had to be replaced and it looks seamless! Thank you Chesiree, Arlen, and the whole crew.

Erin S.

ServPro review

ServPro was responsive, communicative, and accommodating. A leak in the bathroom led to the need for water damage mitigation. ServPro listened to what happened, recommended next steps, and provided a corresponding quote. After deciding to move forward with the job, the work was scheduled. Workers removed affected drywall and set up dehumidifiers and air movers and kept the areas clean.

winnie P.

I recently had a drain back up in my home, and the mitigation service was exceptional from start to finish. The team responded quickly and arrived promptly. They were extremely professional, knowledgeable, and handled the situation with care and expertise.
The crew not only addressed the mitigation issue but also took steps to ensure that there would be no further damage. They used advanced equipment to thoroughly clean and sanitize the affected areas, leaving my home in perfect condition. Their attention to detail and commitment to doing the job right were evident throughout the process.
I am extremely satisfied with the service provided and highly recommended this company for mitigation needs. They truly worth the money that we spend with the service that we got. I highly recommend this company for mitigation needs. They went above and beyond to restore my home and give me peace of mind.

Richie A.

The Servpro team that came to my house effectively showed me the moisture locations and extents after a leak. Then they explained the plan and equipment needed to prevent damage from the moisture. The team was very accommodating and worked cleanly.

Winnie T.

I appreciate Servpro of Highland park because of their honest, professional, and incredibly knowledgeable. I called them because of a leak in my home, and Andres came out the same day to assess the situation. After inspecting the leak, he explained that it was a simple fix that I could handle myself, which would save me a significant amount compared to my insurance deductible.
Not only did Andres provide this honest advice, but he also took the time to explain exactly what I needed to do to fix the issue. His guidance was clear and helpful, making a potentially stressful situation much easier to manage.
I highly recommend the company for their honesty, professionalism, and exceptional customer service. Thank you, Andres, for all your help and for going above and beyond! Also saving me of not opening a insurance claim saved me lots of money

Steve P.

I called them and they were over to my property same day. Awesome service!!!!
They assessed the damage and advised that a claim to my insurance was not worth my while. Considering I live in utah it was awesome to get such good service.
Till next time!!!!!